Dolphin Triton. It measures 26.9 volts at power unit, and 26.1 volts at motor. The motor unit (impeller and drive) don't turn on. Is this what I need? Scott asked on 05-16-18
Poolweb Technical Support answered on May 17, 2018
This is a replacement motor for the Triton 115V only. If you have a Triton Plus, it utilizes a different motor. To diagnosis the issue, please contact the manufacturer, Maytronics, at: (888) 365-7446.
Is it possible to just get the electronic board for the 9995372RD Maytronics motor?Brian asked on 05-13-18
Poolweb Technical Support answered on May 14, 2018
No, Brian. Maytronics does not sell any parts to the motors.
Will this motor work with a Dolphin Advantage Plus RC?Tim asked on 04-25-18
Poolweb Technical Support answered on April 26, 2018
No, it is not. The motor replacement for the Dolphin Advantage Plus Pro RC is #9995331RD-EX. However, if you have the Dolphin Advantage Plus, the motor replacement is #9995356RD-EX.
I have a Dolphin Deluxe 4 with a 1 hour or 3 hour setting on the power supply. Is this the right motor for me? I believe this is a 5 year old model.John asked on 04-02-18
Poolweb Technical Support answered on April 2, 2018
This is the correct motor unit for the Deluxe 4 cleaner.
Please let me know if motor part #9995372RD-EX is a 2 or 3 prong electrical connection motor. My motor is a 3 prong. Jorge asked on 04-02-18
Poolweb Technical Support answered on April 2, 2018
Jorge, all motors are 3 prongs. It is the cables that are 2 or 3 prong. The cleaners this motor will fit are listed. To find your correct replacement motor, you will need to know the model of the cleaner. We have all the parts schematics in our Parts Section under Pool Cleaners.
Will this unit fit a Leslies Dolphin DX4? The motor unit is tagged as B76362SJBD and looks identical. Mel asked on 03-21-18
Poolweb Technical Support answered on March 22, 2018
This motor unit is not listed on the Dolphin DX4 parts listing. Items #99953009-ASSY or #99953010-EX are listed in Maytronics as the motors for that unit. To verify motors, you can contact Maytronics direct with your cleaner's serial number at: 1-888-DOLPHIN.
How do I know if the motor is bad on my Dolphin pool sweep? The lights go on the controller, but the sweep does not move.Tony from Fresno CA asked on 02-10-18
Poolweb Technical Support answered on February 12, 2018
Tony, there are a number of factors that could be in play other than a bad motor. If you can't diagnose the issue through process of elimination, it would be best to bring your cleaner to a Maytronics authorized service center for an evaluation. Most of the time it is due to a motor failure, but the power supply and cord can also fail independently or with the motor as well.
Is it a brushless motor?Gary asked on 10-18-17
Poolweb Technical Support answered on October 18, 2017
No, it is not.
What is the voltage of this motor?Gary asked on 10-14-17
Poolweb Technical Support answered on October 16, 2017
This motor produces 29 volts.
I have a Dolphin Premier pool cleaner purchased in 2013. Is the 9995372RD-EX replacement motor compatible with Premier cleaners?Greg Able asked on 09-06-17
Poolweb Technical Support answered on September 5, 2017
Yes, this motor is the correct motor for the Premier cleaner.
What is the warranty on this product (Maytronics 9995372RD-EX)?Mike asked on 07-12-17
Poolweb Technical Support answered on July 19, 2017
Maytronics has a 1 year warranty on motors and 6 months on cable and power supplies.
I'm looking for a replacement motor for our Dolphin Premier, part number 9995372RD-EX. Is this in stock ready to ship? New or refurbished? Thanks!Paul asked on 02-07-17
Poolweb Technical Support answered on February 8, 2017
The Motor Unit Engine Diagnostic 3H Rec Ex is a NEW unit not refurbished, ships in 3-5 days from the manufacturer. On the item page, you can see the availability of our products. The FAQ link at the bottom of our pages is a great resource for customers with shipping questions (and lots of other good info).
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Motor Unit Engine Diagnostic 3H Rec Ex
Motor replacement for these Dolphin cleaners: Leslie's Dolphin Deluxe 4, Premier, Spectra Light Premier, DLx4 115V, Triton 115V, Pentair Prowler 830, Discovery, and Edge.
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