Help Center

Payments With Poolweb

Poolweb.com gladly accepts Paypal, Visa, Mastercard, Discover, and American Express. We will never charge your card until until your order has shipped unless the order is a special order, has an extended lead-time, or requires pre-payment or a deposit.

Net 30 Payment

Application Information

Poolweb.com extends lines of credits for hotels, established corporations, government agencies including local, state, federal and military. Credit applications take between 7-10 business days to process. For questions or further information, please contact us at (800) 446-6416.

Pre-Approved Hotel Chains

Due to the size and great payment history of certain hotel chains and brands, we have streamlined the credit application process. If are a current customer at one hotels listed below, you're pre-approved! Just complete the credit application for an expedited approval process with access to online ordering without a credit card.

Hilton Worldwide

• Hilton Hotels & Resorts
• Waldorf Astoria Hotels and Resorts

Marriott & Starwood Hotels and Resorts

• Aloft
• Element
• Fairfield Inns
• Four Points by Sheraton
• JW Marriott
• Le Méridien
• The Luxury Collection
• Marriott
• Residence Inns
• Ritz-Carlton
• Sheraton
• St. Regis
• Tribute Portfolio
• W Hotels
• Westin

Other Brands

• Hyatt Hotels
• Radisson Hotels
• Wyndham Hotels

Credit Terms and Credit Card Policy

The terms on all open credit lines are due in 30 days. Unpaid balances are charged an interest charge of 1 1/2% per month (18% annum) or greater when allowed by law. Any unpaid balances could be also subject to delinquency and collection charges plus reasonable attorney’s fees and court costs when allowed by law.

From time to time, orders paid with credit cards will result in the order not being paid due to lapsing expiration dates, canceled cards, insufficient funds, fraud, etc. When we do not receive payment for your order, we will contact you for payment of your balance due.

Failure to provide payment for items received using a bad credit card or an unwarranted chargeback will result in your account being turned over to collections within 7 days of written notification of a balance due. Unpaid balances will be subject to interest charges of 1 1/2% per month (18% annum) or greater when allowed by law. Any unpaid balances could be also subject to delinquency and collection charges plus reasonable attorney’s fees and court costs when allowed by law.