Help Center

Canceling an Order

Once you review your order and press submit, your order begins processing immediately and most likely cannot be changed or cancelled. Please ensure your order is correct before placing your order. 

If you would like to cancel your order, please contact us immediately to make the request. 

We can process and ship many orders quickly. We will do our best, but we cannot guarantee that an order can be cancelled after it has been processed. In accordance with manufacturer policies, you may still be responsible for customized or special orders.

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helpdesk@poolweb.com