Help Center

Sales Tax

We are required by law to collect all taxes in a variety of states nationwide . When you review your order total during the checkout process, you'll see the sales tax charged in your state.

If you’re a tax-exempt organization or government agency not subject to sales taxes, you can take advantage of your tax-exempt status for qualifying purchases made on poolweb.com. You will first need to contact our customer service department before placing an order.

Send us a copy of your certificate or other required documentation to helpdesk@poolweb.com or by fax at 1-207-692-1033.

You can also place your order with a customer service representative by calling 1-800-446-6416 and inform them of your tax exempt status. They can assist with properly processing your order to ensure no sales tax is charged on your orders.

You will be charged for sales tax if you do not first inform us of your tax exempt status. Credits for sales tax on orders placed before requesting a sales tax exemption with poolweb.com are not available.

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helpdesk@poolweb.com