Help Center

Security Policy

Poolweb makes every effort to ensure that your online purchasing experience is safe and secure. We utilize industry leading data encryption to protect against the loss, misuse, or alteration of your sensitive information. Secure Socket Layers (SSL) encrypts the information sent between your computer and our servers. In addition, we use Internet fraud screening to protect against fraudulent credit card transactions.

Credit Card Fraud Warranty

Poolweb guarantees that every online transaction you make with us will be 100% safe. You will pay nothing if fraudulent charges are made against your account as a result of shopping with us.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will reimburse this liability for you, not to exceed $50.00. We will only cover this liability if the unauthorized use of your credit card resulted from purchases made on our website while using the secure server.


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